Case study

Ferry

Product development support and full-stack engineering team for a B2B SaaS platform reshaping vehicle fleet operations and mobility access.

Speed to MVP

First feature set released in 10 weeks

Platform scale

From 0 to 20 K+ monthly rides/month

Product stability

Unified customer + driver roadmap

Faster QA cycles

Bug fixes 45% faster in first month
Roles

Product Strategy

Full-Stack Engineering

QA & Testing

Cloud Infrastructure

API Architecture

CI/CD Automation

Deliverables

MVP Web Platform

Driver Mobile App (React Native)

Customer Portal

Booking & Dispatch Engine

Real-Time GPS & Vehicle Telemetry

Stripe Integration

Ferry needed to transform its legacy payment processing system into a modern, scalable digital platform to support rapid business growth. The goal was to create an efficient, user-friendly ecosystem that could handle increasing transaction volumes while reducing operational costs and improving customer satisfaction.

Challenge

Technical debt and infrastructure inefficiencies

Rebuilding core product infrastructure while keeping the wheels turning, Ferry needed to modernize its legacy B2B ride management platform while continuing to serve its growing user base. With a fragmented codebase, limited in-house engineering capacity, and pressure to scale operations quickly, the company sought an experienced partner to accelerate delivery without compromising on stability or usability.

Approach

Redesigning the technical foundation

An embedded product team to scale smart, fast, and securely, Type B Digital assembled a dedicated cross-functional squad, including product managers, full-stack engineers, and QA, to support Ferry’s roadmap across web and mobile. We kicked off with a full platform audit, refactored key workflows, and then built a robust booking and dispatch engine with live GPS integrations. Our team also created an integrated customer dashboard, modernized the driver app, and deployed a modular architecture to future-proof the platform.Through Agile sprints and continuous delivery, we reduced technical debt, improved platform performance, and unlocked new features that gave Ferry a competitive edge.

Impact

43% Cost Reduction and $16M Monthly Payment Processing

A stable, scalable, and rider-friendly platform, in motion, Ferry’s revamped ride management ecosystem now handles thousands of bookings per month with near-zero downtime. The embedded Type B Digital team helped accelerate their MVP delivery, eliminate critical bugs, and launch new experiences for both customers and drivers. With a modular architecture in place, Ferry is well-positioned to expand into new markets, add AI-based route optimization, and further digitize fleet operations.

Speed to MVP

First feature set released in 10 weeks

Platform scale

From 0 to 20 K+ monthly rides/month

Product stability

Unified customer + driver roadmap

Faster QA cycles

Bug fixes 45% faster in first month

CX automation

CX portal + driver app + tickets

Data visibility

Real Time GPS tracking + fleet data